School Approved Eligibilities - The Decision
School Meal Account Changes SY 2009
May 2009
Overview of Food Supply Channel
October 2008
African American Parent Involvement Day Focus Group Script
September 2008
St. Paul Schools Nutrition Services Marketing Plan School Year 2008 - 2009
August 2008
St. Paul Schools Opening Meeting SY 2009
July 2008
School Nutrition Association Magazine Article - Marketing Notebook
St. Paul Public Schools School Meal Account Management
School Meal Benefit Determination
In 2008, as a Manager at St. Paul Schools, I conducted a study to improve the process for managing confidential School Meal Benefits Application for over 38,000 students. The current procedure allowed site managers to school approval applications. However, the central office was required to certify the application within 10 days of receipt and make the final determination. The historical data confirmed errors with the site approved applications, incorrect eligibilities, and greater than ten days to certify the application. The recommendation was to streamline the procedure utilizing data from the Health and Human Services to directly certifying 30% of the student population, discontinuing site approval, implement on-site scanning of applications, and staffing the central office to process applications within three days of receipt. A process map was created documenting all of the cross-functional interactions and defined the business requirements. The objective and subjective analysis was presented to senior administrators for approval. This IT solution required the district Student Management database system (CAMPUS) to exchange information seamlessly through a nightly batch process. The process greatly improved the efficiencies of processing School Meal Benefit applications within three days, decreased the on-site staff making changes to individual School Meal Accounts with universal account numbers, and more importantly increased participation in the beginning of the school year.
Student Meal
Account Management - Process Map
School Approved Eligibilities -
The Decision
School Meal Account
Changes SY 2009
St. Paul Public Schools Administration Cafe - Focus Group Summary - St. Paul schools is faced with a mounting budget deficit and as a budget cutting measure administration wanted to evaluate the option to close the administration building staff cafe. Closing of employee cafe's is not new. Several metro school districts have discontinued serving meals to adults. The primary reason is that the National School Lunch Program is for the students. Not the adults that teach, support, and transport them to school.
May 2008
St. Paul Schools Nutrition Services Spring Supervisor's Meeting
December 2007
October 2007
August 2007
July 2006
Making the Farm School Connection
November 2005
Minnesota's Fresh Produce Program
Fresh Produce Brochure - Apples
April 2005
USDA Value Pass-Through Options - Process Maps
November 2004
Minnesota's Food Distribution Program Overview
January 2004
Crisis Management - Food Safety Recall
In 2001, USDA published guidance
on handling Commodity related Holds and Recalls for State Distribution Agencies.
Using this guidance, I lead the development and implementation of a Standard
Operating Procedure for managing Food Product Recalls. The department’s goal was
to utilize the Supply Chain Management data to define the scope of the recall,
timely communicate notifications and instructions via Customer Relationship
Management system, and have a means for collecting and resolving claims from
stakeholders. The testing phase of the protocol included partnering with USDA
and food service distributors to tag product being delivered to the distribution
center, declaring a food safety recall, and measuring the effectiveness of the
procedure. During implementation stakeholders were informed of the procedure and
expectations for receiving and responding to notifications. Since 2002, the SOP
has proved to be invaluable for notifying customers and managing the increased
frequency of food product recalls.
April 2001
Minnesota Food Distribution Supply Channel Process Map
December 2000
Minnesota School Food Authority Entitlement Distribution
June 1999
South St. Paul Public Schools Food Service Handbook
